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Inquire

FILL OUT THE INQUIRY FORM WITH YOUR FINALIZED EVENT DETAILS, QUANTITIES, PRODUCT SELECTIONS, COLORS, PRINT STYLES, AND PERSONALIZATION REQUESTS.

PLEASE NOTE: THE INQUIRY FORM IS INTENDED FOR FINALIZED ORDER REQUESTS ONLY. SUBMISSIONS WITH INCOMPLETE DETAILS, QUANTITY RANGES, OR "UNSURE" RESPONSES WILL NOT RECEIVE A RESPONSE. PROOF AND DESIGN WORK ARE NOT PROVIDED PRIOR TO PAYMENT.

Design

AFTER QUOTE APPROVAL AND PAYMENT, DESIGN WORK BEGINS BASED ON THE INSPIRATION AND DETAILS PROVIDED IN YOUR FORM.

YOU'LL RECEIVE DIGITAL MOCK-UPS TO REVIEW, TWEAK, AND APPROVE BEFORE PRODUCTION. EVERY ORDER INCLUDES CUSTOM DESIGN AND REVISIONS. CUSTOM ILLUSTRATION ORDERS INCLUDE 2 COMPLIMENTARY REVISIONS, WITH ADDITIONAL REVISIONS AVAILABLE FOR $5 EACH AND REDRAWS AVAILABLE FOR $10 EACH.

Production

ONCE YOUR FINAL PROOF IS APPROVED, YOUR ORDER MOVES INTO PRODUCTION.

TURNAROUND TIME VARIES BY PRODUCT AND QUANTITY, BUT MOST ORDERS ARE COMPLETED WITHIN APPROXIMATELY 2-3.5 WEEKS. RUSH ORDERS ARE AVAILABLE UPON REQUEST FOR AN ADDITIONAL FEE.

Shipping

ORDERS CAN BE PICKED UP LOCALLY IN MANDEVILLE, DELIVERED WITHIN THE NORTHSHORE AREA FOR $10, OR SHIPPED. SHIPPING COSTS ARE CALCULATED SEPARATELY AND ARE NOT INCLUDED IN YOUR INITIAL QUOTE. TRACKING INFORMATION WILL BE PROVIDED ONCE PACKAGED.

Celebrate

ENJOY YOUR CUSTOM PRODUCTS AT YOUR EVENT! SMALL BUSINESSES LIKE MINE THRIVE OFF CUSTOMER PHOTOS, VIDEOS, REVIEWS, AND WORD-OF-MOUTH, SO I ALWAYS GREATLY APPRECIATE SEEING AND SHARING YOUR EVENT CONTENT AFTERWARD!

Important Notes

  • PLEASE ENSURE YOU READ THE STORE POLICIES PAGE.

    • SPECIFICALLY THE COLOR VARIATION DISCLAIMER​

  • IT'S RECOMMENDED TO ORDER 2 MONTHS PRIOR TO YOUR EVENT TO ACCOUNT FOR ANY MISHAPS OR TRANSIT DELAYS, ESPECIALLY FOR MATCHBOXES.

  • TRANSIT RELATED QUESTIONS SHOULD BE DIRECTED TO THE CARRIER.

  • THE MORE DETAILED YOU ARE IN YOUR INQUIRY FORM AND PROOF FEEDBACK, THE BETTER!

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